Tenants Handbook

File Description	File	Size
1. Customer Service Handbook Leaflet		89KB
2. Confidentiality Handbook Leaflet		93KB
3. Complaints Handbook Leaflet		293KB
4. Compensation Handbook Leaflet		91KB
5. Allocations Handbook Leaflet		92KB
6. Resident Involvement Handbook Leaflet		917KB
7. Your Tenancy Handbook Leaflet		88KB
8. Rent Handbook Leaflet		90KB
9. Service Charges Handbook Leaflet		88KB
10. Moving Out Handbook Leaflet		85KB
11. Moving Home Handbook Leaflet		86KB
12. Mutual Exchanges Handbook Leaflet		91KB
13. Relationship Breakdown Handbook Leaflet		79KB
14. Domestic Abuse Handbook Leaflet		965KB
15. Anti Social Behaviour Handbook Leaflet		92KB
16. Unacceptable Behaviour Handbook Leaflet		89KB
17. Home Loss And Disturbance Handbook Leaflet		92KB
18. Pets Handbook Leaflet		88KB
19. Repairs And Maintenance Handbook Leaflet		93KB
20. Repair Responsibility Handbook Leaflet		983KB
20a. Expected Life Cycles Of Elements Of Your Home Handbook Leaflet		698KB
21. Asbestos Handbook Leaflet		83KB
22. Damp and Mould Handbook Leaflet		966KB
23. Electrical Safety Handbook Leaflet		978KB
24. Fire Safety Handbook Leaflet		969KB
25. Lift Safety Handbook Leaflet		972KB
26. Renewable Systems Handbook Leaflet		964KB
27. Storage Heaters Handbook Leaflet		990KB
28. Water Safety Handbook Leaflet		971KB
29. Snow And Ice Handbook Leaflet		968KB
30. Pest Control Handbook Leaflet		970KB
31. Disabled Adaptations Handbook Leaflet		959KB
32. Assisted Decorations Handbook Leaflet		973KB
33. Hardship Fund Handbook Leaflet		974KB
34. Estate Management Handbook Leaflet		973KB
35. Shared Ownership Handbook Leaflet		982KB