Heating

There are many ways to heat your home, gas, electric and in some cases renewable. Willow Tree Housing Partnership is fitting many alternative types of heating such as ground source heat pumps and energy efficient boilers. We will be providing more updates on this page on the renewable energy alternatives soon.

Gas Heating

Where you have gas heating, we are legally obliged to check the boiler at least annually.  This is an important check for your own safety, and we ask that you give our contractors access to your property to carry out the check.

When your boiler is due for its safety check, our GasSafe registered engineer will contact you to arrange an appointment.  It is important that you make a suitable appointment as soon as possible.

Your safety is our main priority, but if you fail to give us access for the safety check, we may have to go to Court to force entry to carry out the work.  If this happens, you will be charged any Court Costs and the cost of forcing entry to your home, if this is required.

Shared Owners and Leaseholders

We do not have an obligation to check your boiler.  However, we do offer access to our contractors for shared owners and leaseholders.  If you would like information about gas servicing costs please call the office on 01934 750780.

Electric Storage Heaters

Electric storage heaters can be an efficient way to heat your home, if used correctly.  The controls on storage heaters can be confusing, so please refer to the Storage Heaters Handbook Leaflet for advice on the best way to control your storage heaters.

If you have any issues or questions regarding your heating please 'Contact Us' or use the Report a Repair online form.