Business Support Administrator
Location: Rooksbridge, Somerset
Hours: full-time 35 hrs per week Monday to Friday
Salary: £23,534 per annum plus benefits
Permanent
Willow Tree Housing Partnership is a community focused organisation committed to delivering more; building new homes, offering a commitment to high standards of service to our tenants, and investing in our people to give their best. We have a strong value system based on principles of respect and effective co-operation.
We are looking for an enthusiastic and highly motivated Business Support Administrator to join our team. Based in our Rooksbridge Office, you will have the option to work from both home, and the office under our Agile working policy, and subject to business needs.
As a Business Support Administrator, you will be part of a small Business Support Team and have a wide range of administrative duties. This includes dealing with enquires from residents, taking repairs calls, as well as supporting the operations team with all aspects of housing management. You will also be involved in compliance monitoring, maintaining databases and other administrative tasks to support the organisation.
This is a varied role, so you will need to be flexible and adaptable to changing priorities; no day is the same. You will be a highly organised, proactive individual with an eye for detail. You will also be a proficient communicator with excellent telephone skills and have the ability to deal with a high volume of calls in a fast paced and sometimes challenging environment. You should also be capable and confident with all areas of IT and data entry with a willingness to learn new software packages.
Previous experience of working in a social housing context is required and preferably you will have repairs administration experience. Ideally you will hold a recognised business administration qualification; but we are really looking for the right person who can deliver excellent service.
How to apply:
• Before applying please refer to the job description and person specification for this role.
• To apply for this role either apply via our advert on the Indeed website or provide both a CV, and a supporting statement of no more than one side of A4, demonstrating how you meet the person specification and your suitability to this role, to recruitment@willowtreehousing.org.uk . If you do not submit a supporting statement your application will not be considered. In addition we will also require you to download, complete and submit our Equality and Diversity Monitoring Form.
If you do not submit a supporting statement your application will not be considered.
Closing date: 10am 11th February 2025
Interviews scheduled: week commencing 17th February 2025, to be arranged.
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