Business Support Administrator x 2
Location: Rooksbridge, Somerset
Hours: full-time 35 hrs per week Monday to Friday
Salary: £25,822.08 per annum plus benefits
Permanent x 1
Fixed term 12 months x 1
We are looking for 2 enthusiastic and highly motivated Business Support Administrators to join our team; one is a permanent role and the other is a fixed term for 12 months, both based in our Rooksbridge office. On completion of a probationary period, you will have the option to work from home for 1 day per week, subject to business needs.
As a Business Support Administrator, you will be part of a small Business Support Team and have a wide range of administrative duties. This includes dealing with enquires from residents, taking repairs calls, as well as supporting the operations team with all aspects of housing management. You will also be involved in compliance monitoring, maintaining databases and other administrative tasks to support the organisation.
This is a varied role, so you will need to be flexible and adaptable to changing priorities; no day is the same. You will be a highly organised, proactive individual with an eye for detail. You will also be a proficient communicator with excellent telephone skills, with the ability to deal with a high volume of calls in a fast paced and sometimes challenging environment. You should also be capable and confident with all areas of IT and data entry with a willingness to learn new software packages.
Previous experience of working in a social housing context would be useful, as would a recognised business administration qualification, but we are really looking for the right person who can deliver excellent service.
The benefits for this role are subject to completing the probationary period.
How to apply:
• Before applying please refer to the job description and person specification for this role.
• Apply for this role either via our advert on the Indeed website or provide both a CV, and a supporting statement of no more than one side of A4, demonstrating how you meet the person specification and your suitability to this role, to recruitment@willowtreehousing.org.uk . Please ensure that you provide a supporting statement.
Closing date: 10am 13th April 2026
Interviews: week commencing 20th April 2026, to be arranged.
Data Privacy Notice for applicants.
No agencies please.
